Neurodiverse individuals – such as those with autism, ADHD, and dyslexia – sometimes have cognitive and sensory needs that are overlooked in traditional product design. This can result in products that contribute to sensory overload, confusion, or which are unsuitable for use. This article outlines ways that designers can create more inclusive products for neurodiverse users.
- Provide sensory customisation options allowing users to adjust brightness, contrast, volume, vibration intensity, or disable flashing lights and animations that may cause sensory overload.
- Offer smooth, non-scratchy surfaces, avoid materials that create unexpected sensory experiences like static or sticky residues, or scratchy tags on clothing.
- Include quiet modes, or ways to temporarily reduce sensory input if users become overwhelmed.
- Ensure that sounds, vibrations, visual changes, and button placements are consistent and predictable rather than random or surprising, to reduce learning overload.
- Simplify visual layouts, using clean, uncluttered designs with plenty of white space, reducing elements that could cause distraction or confusion.
- Present information sequentially rather than all at once, to avoid requiring users to track multiple things simultaneously.
- Reduce the number of choices presented at once, providing recommended defaults to make operation straightforward.
- Show users where they are in a process, and what will happen next to reduce anxiety about unexpected changes.
- Eliminate time constraints, or provide options to extend time limits.
- Break complex tasks into smaller, sequential steps with clear completion indicators for each phase.
- Provide the same information through visual, auditory, and text-based methods so users can choose their preferred format.
Opportunities for Product Modification
- Desktop organizers often lack clear categorisation systems. Could be modified with color-coding, labeled sections, or visual cues that help support organisation and reduce anxiety about misplaced items.
- Digital alarm clocks often have bright displays, jarring sounds, and complex button layouts can cause sensory issues. Could be redesigned with adjustable brightness, gentler wake sounds, or simplified controls.